Residential Diagnostic Fee
This is a flat, up-front fee of $88 for all repair estimates (trip fee and diagnostic fee), which includes the time to drive to your home and 30 minutes to diagnose the problem with your heater or air conditioner. If you choose to have repair work done, you may apply the $88 diagnostic fee toward the cost of the repair.
Unlike some competitors, our up-front diagnostic fees contain no hidden costs. The diagnostic fees of many of our competitors include just the drive to your home or just the first half-hour of diagnosis, so their customers end up paying more than they thought they would.
This fee is additional to parts and repairs.
The diagnostic fee covers one HVAC system (includes furnace and A/C).
Additional equipment diagnostic fee $42.50 per system while on site.
This fee carries a 30-day warranty for callbacks for the same original issue.
You will be advised of the issue along with recommended options to correct it, which may include a system replacement if your unit is old or the repair would be significant. If you decide to replace the system, the diagnostic fee will be credited toward the replacement purchase.